Roundtable: How can mobile maximise insurance experiences?

Date

21/05/2025

Time

05:30 pm

Location

Covent Garden

Our Maximising Mobile series of round table dinners brings together experts, product owners, and influencers responsible for shaping the digital customer experiences across all sectors - and May’s event is all about insurance.

About the event

The next instalment of our Maximising Mobile series of round table dinners will bring an evening of good food, interesting discussion, insights around common problems and how we’re collectively solving them.

With the aim of lifting the lid on how businesses are getting the best out of their platforms to engage customers, improve loyalty, drive conversion, reduce costs and increase revenue. We'll cover questions like:

  • Are we maximising mobile and digital experiences in insurance?

  • What does that look like when it comes to creating business value and driving innovation for insurers?

  • How can insurers leverage emerging technologies, like AI-driven personalisation and blockchain-based smart contracts, to not only enhance customer engagement but also unlock new revenue streams and operational efficiencies?

Continue reading to find out more about this exclusive, invite-only event...

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We’ll be focusing on the following three key topics:

  • Consolidating Multiple Mobile Experiences: Discuss the challenges and benefits of merging different insurance services into a single, seamless mobile app to improve customer experience and increase cross-selling opportunities.

  • Leveraging Data for Personalisation: Explore how insurers can use mobile apps to gather and analyse customer data, creating more personalised experiences that increase customer loyalty and drive additional product sales.

  • Enhancing Customer Engagement and Retention: Examine how strategies such as gamification and push notifications keep customers engaged beyond their annual renewal, fostering stronger long-term relationships and improving retention.

Why Attend:

  • Exclusive Networking: Connect with industry peers in a relaxed setting.

  • Engage in In-depth Conversations: Delve into customer strategies with like-minded professionals.

  • Hear Industry Insights: Learn from real-world examples, including new innovations, and discuss emerging trends.

  • Expand Your Knowledge: Gain insights into how AI and technology can help enhance customer experience.

  • Share and Learn: Exchange ideas and best practices in a collaborative environment.

  • Build Strategic Relationships: Strengthen your network with key decision-makers and industry influencers.

Register your interest here

This roundtable is exclusively for insurers and spaces are limited. Our team will be in touch to confirm your seat at the table.

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